Terms and Conditions

Terms of Website Use
This page (along with any documents referred to on it) outlines the terms on which you may use our website www.safety-suppliesuk.co.uk (our site), whether as a visitor or registered user. Please read these terms carefully before using the site. By accessing or using our site, you confirm your acceptance of these terms and agree to comply with them. If you do not agree, please do not use our site.

Information About Us
www.safety-suppliesuk.co.uk is operated by Haram Tech Ltd ("we"). We are a limited company registered in London under company number 15760942. Our registered office is 55, Queens Park Court, Ilbert Street, London, W10 4QB.

Accessing Our Site
Access to our site is allowed on a temporary basis, and we may withdraw or modify the service we provide without notice. We are not liable if our site is unavailable for any time or duration. Occasionally, we may limit access to some parts or all of our site to registered users.

If you are provided with a user ID, password, or any security information, it must be treated as confidential and not shared with others. We reserve the right to disable any such credentials if we believe there has been a breach of these terms.

You are responsible for making necessary arrangements to access our site and for ensuring that anyone accessing the site through your connection complies with these terms.

Intellectual Property Rights
We own or license all intellectual property rights in our site and its published material. These works are protected by copyright laws globally, and all rights are reserved.

You may print or download extracts of pages for personal reference and share them within your organisation. However, you must not alter these materials or use images or graphics separately from accompanying text.

Our authorship (and that of any identified contributors) must always be acknowledged. You may not use site materials for commercial purposes without obtaining a licence from us or our licensors. If you breach these terms by printing, copying, or downloading content, your right to use our site ends immediately and you must return or destroy all copies.

Reliance on Information Posted
The content on our site is for general information only and not intended as advice. We disclaim all responsibility and liability arising from reliance placed on such materials by visitors or those informed of the content.

Our Site Changes Regularly
We aim to keep our site updated and may change content at any time. We may also suspend or close the site without notice. Content may become outdated, and we are not obliged to update it.

Our Liability
Content on our site is provided without warranties, conditions, or guarantees of accuracy. To the extent permitted by law, we and our affiliates exclude all implied terms, liability for direct or indirect loss or damage arising from use of our site, linked websites, or posted materials. This includes, but is not limited to: loss of income, business, profits, savings, data, goodwill, or management time.

This does not affect our liability for death or injury caused by negligence, fraud, or misrepresentation, or other liabilities that cannot be excluded under the law.

Information About You and Your Visits to Our Site
We process personal data in line with our privacy policy. By using our site, you agree to such processing and confirm that the data you provide is accurate.

Transactions Concluded Through Our Site
Contracts for the sale of goods via our site or following visits are governed by our terms and conditions of supply.

Uploading Material to Our Site
If you upload content or interact with other users via our site, you must follow our content standards. You confirm your content complies with these standards and accept responsibility for any breach.

Uploaded content is considered non-confidential and non-proprietary. We may use, share, and disclose it freely and may also reveal your identity to any third party claiming that such content breaches their rights.

We are not liable for accuracy or content posted by you or others and may remove material we believe violates our standards.

Prohibited Uses
You may only use our site lawfully. You must not:

  • Breach local, national, or international laws.

  • Engage in unlawful, fraudulent, or harmful activity.

  • Harm minors or send offensive material.

  • Transmit or upload non-compliant content.

  • Send unsolicited ads or spam.

  • Introduce viruses or harmful code.

You also agree not to:

  • Access or interfere with our site or associated equipment and software without permission.

  • Damage or disrupt our site’s hosting systems or third-party services.

Viruses, Hacking, and Other Offences
Do not misuse our site by spreading viruses, attempting unauthorized access, or launching denial-of-service attacks. Such actions are criminal offences under the Computer Misuse Act 1990. We report such breaches and cooperate with authorities. Breaching this policy will immediately revoke your site access.

We are not responsible for any damage caused by viruses or harmful code received through our site or linked sites.

Linking to Our Site
You may link to our homepage in a fair and legal way that doesn’t harm our reputation or imply endorsement. You must not frame our site or link from non-owned websites. We can withdraw linking permission at any time.

The linking website must comply with our content standards. For other uses of our material, contact: sales@Safety-suppliesuk.co.uk.

Links From Our Site
Links to third-party sites are for information only. We have no control over and accept no liability for the content or losses arising from using those sites.

Jurisdiction and Applicable Law
English courts have exclusive jurisdiction over claims related to your visit to our site. However, we reserve the right to take action against you in your country of residence or another relevant location. These terms and any disputes will be governed by the laws of England and Wales.

Trade Marks
Items marked with ‘TM’ indicate UK registered trademarks owned by Haram Tech Ltd or our suppliers.

Variations
We may update these terms at any time. Please check this page regularly to stay informed of any changes, which will be binding on you. Some terms may be replaced by content published elsewhere on our site.

Terms and Conditions for the Supply of Goods and Services

1. Interpretation

1.1 In these Conditions, the following terms have the meanings set out below:

  • Affiliate: any member of the Crownlea Group of Companies other than the Supplier.

  • Conditions: these terms and conditions.

  • Confidential Information: the existence and terms of this Contract, and all information relating to the Supplier’s business and products (e.g., operations, plans, customers, know‑how, trade secrets, software) disclosed to the Customer.

  • Contract: the agreement between the Customer and the Supplier for the sale and/or hire of Hire Goods, Products, and/or Services, incorporating:

    1. these Conditions (as amended);

    2. any National Supply Agreement; and

    3. the terms of any Order Acknowledgement.

  • Control: the power to direct a corporate entity’s affairs, whether through shareholding, voting rights, or other legal instruments.

  • Customer: the person or organisation that has signed and returned an Order Acknowledgement to purchase Products and/or hire Goods.

  • Delivery: as defined in clause 9.1.

  • Delivery Address: as defined in clause 9.1.2.

  • Hire Goods: items (e.g., fencing panels, machines, tools) hired to the Customer, including accessories specified in the quotation or Order Acknowledgement.

  • Hire Period: as defined in clause 8.2.

  • Liability: any claim, loss, damage, cost, expense, or other liability.

  • Limit of Indemnity: currently £5,000,000 per occurrence or series, subject to the Supplier’s insurance terms.

  • National Supply Agreement: a national‑level agreement whose terms apply to all Contracts within its term.

  • Order: a request by the Customer to purchase Products and/or hire Goods.

  • Order Acknowledgement: the Supplier’s confirmation of an Order, subject to these Conditions.

  • Price: the amount payable for Products and/or Services at the time the Order is accepted.

  • Products: goods sold by the Supplier under a Contract.

  • Rental Charges: the Supplier’s current hiring rates for Hire Goods during the Hire Period.

  • Services: any work the Supplier performs alongside the hire or sale of goods (e.g., installation, delivery, collection), as set out in the quotation or Order Acknowledgement.

  • Service Specification: any written specification for Services agreed by both parties.

1.2 In these Conditions:

  • Headings are for reference only.

  • References to clauses are to this document unless stated otherwise.

  • References to statutes include any amendments or replacements.

  • Singular includes plural and vice versa; any gender includes all genders.

  • “Include” and similar terms are non‑exhaustive.

  • “Party” refers to the Supplier or Customer as relevant; “Parties” means both.

2. Application

2.1 These Conditions exclusively govern every Contract for the hire, sale, or provision of Services. They override any conflicting terms from the Customer’s documents or trade practices.

2.2 Acceptance of Delivery or commencement of Services implies unqualified acceptance of these Conditions.

2.3 Any variation to these Conditions must be in writing and signed by an authorised representative of the Supplier.

3. Orders, Quotations, and Acceptance

3.1 Orders must be submitted in writing.

3.2 After receiving an Order, the Supplier may provide:

  • a Service Specification;

  • a quotation for Price or Rental Charges; and/or

  • confirmation of rates per any National Supply Agreement.

3.3 The Supplier issues an Order Acknowledgement as its offer to enter into a Contract.

3.4 The Customer must sign and return the Order Acknowledgement within seven days to accept.

3.5 A binding Contract is formed upon the Supplier receiving the signed Order Acknowledgement.

3.6 If no Order Acknowledgement is issued, a Contract forms upon Delivery or commencement of Services.

3.7 Each Order Acknowledgement relates only to the specified goods; subsequent Orders require separate acceptance.

4. Description

4.1 Quantities and descriptions of goods and Services are as stated in the Order Acknowledgement.

4.2 Only written, signed representations by the Supplier form part of the Contract.

4.3 Catalogues, brochures, and samples are illustrative and not contractual.

4.4 Customer‑provided specifications are not the Supplier’s responsibility; the Customer indemnifies the Supplier for any related claims.

5. Rental Charges, Prices, and Other Fees

5.1 Prices and Rental Charges default to the Supplier’s published rates unless stated otherwise.

5.2 Before Delivery, the Supplier may withdraw discounts or adjust rates for cost increases or tax changes.

5.3 During the Hire Period, Rental Charges may rise with 28 days’ notice for cost or inflation changes.

5.4 No goods or Services are supplied until any required deposit is received in cleared funds.

5.5 Prices exclude VAT, packaging, transport, and insurance, which the Customer must also pay.

5.6 Service fees are time‑and‑materials based, plus any third‑party expenses.

6. Payment and Terms

6.1 Unless otherwise specified:

  • Product invoices are payable within 30 days of invoice date;

  • Hire and Service invoices are payable within 30 days of invoice date;

  • If no credit terms apply, Hire Charges are paid monthly in advance.

6.2 Before Delivery, the Customer must pay the full Product Price and any deposit or first rental installment.

6.3 Time for payment is of the essence; payments must be in cleared funds without set‑offs.

6.4 Late payments may lead to contract suspension, interest under the Late Payment of Commercial Debts Act 1998, and administration fees.

6.5 The Supplier may set‑off any amounts due from the Customer or its Affiliates against any monies owed to them.

6.6 On contract termination, all sums outstanding become immediately due.

6.7 If the Customer’s creditworthiness deteriorates, the Supplier may require payment upfront or security.

7. Risk, Title, and Insurance

7.1 Risk passes to the Customer on Delivery and only returns to the Supplier when goods are back in their control.

7.2 Title in Hire Goods remains with the Supplier at all times; title in Products passes only after full payment.

7.3 The Customer must not sell, pledge, or otherwise encumber goods without the Supplier’s written consent.

7.4 The Supplier may insure Hire Goods at the Customer’s expense or require the Customer to insure them; insurance proceeds are held in trust for the Supplier.

7.5 Until title passes, the Customer holds goods as fiduciary bailee:

  • storing them separately;

  • keeping them identifiable;

  • maintaining them;

  • not removing marks;

  • notifying the Supplier of any termination event.

7.6 The Supplier may repossess goods upon default; the Customer grants access rights for recovery.

7.7 The Customer may resell Products in the ordinary course of business, holding proceeds in trust for the Supplier.

7.8 The Supplier may accelerate title transfer or sue for the Price or Rental Charges even if ownership has not passed.

7.9 On termination, the Supplier’s title protections survive.

8. Hire Period

8.1 Hire Goods are subject to availability at the requested time.

8.2 The Hire Period is fixed or rolling as stated, ending on return, repossession, or 14 days’ notice by the Supplier (minimum four weeks unless agreed otherwise).

8.3 For individual customers under the Consumer Credit Act 1974, hire cannot exceed three months without special agreement.

9. Delivery, Non‑Delivery, and Services

9.1 Delivery occurs when goods are:

  • made available at the Supplier’s premises; or

  • unloaded at the Customer’s or alternative site.

9.2 The Customer is responsible for safe access, loading/unloading (unless the Supplier agrees otherwise), and any transit damage after handover to the courier.

9.3 Delivery dates are estimates; delays do not entitle termination unless exceeding three months.

9.4 For Services, the Customer must provide instructions, facilities, site readiness, and may incur delay charges if obligations are unmet.

9.5 The Supplier warrants Services will be performed with reasonable care and skill and may adjust methods to meet legal or safety requirements.

9.6 The Supplier may refuse Delivery if it deems it unsafe or impractical, in which case Delivery is deemed to have occurred when goods return to its premises.

9.7 Up to 10% over/under-delivery is acceptable; the Customer pays pro rata.

9.8 Partial deliveries are permitted and invoiced separately.

9.9 Proof of delivery by third‑party courier is conclusive evidence.

10. Care of Hire Goods

10.1 During the Hire Period, the Customer must:

  • use goods safely per instructions;

  • report damage or breakdown immediately;

  • not repair goods without written permission;

  • keep goods insured, identifiable, and within the UK;

  • allow inspections and testing as required;

  • protect goods from theft or risk.

10.2 Goods must be returned in clean, working condition (fair wear and tear excepted), with all associated documents and accessories.

11. Damage to Products and Hire Goods

11.1 The Customer accepts fair wear and tear; the Supplier is liable only for defects existing before Delivery, beyond expected wear, not caused by the Customer, and which affect functionality.

11.2 If Products become unusable due to qualifying damage, the Supplier may repair or replace them.

11.3 For Hire Goods, the Supplier may reduce Rental Charges if notified immediately of qualifying damage.

11.4 The Customer is responsible for costs from negligence or misuse and for non‑fair‑wear‑and‑tear maintenance.

11.5 Unauthorized repairs by the Customer are prohibited.

12. Loss or Damage to Hire Goods

12.1 The Customer pays for repair or cleaning required to restore Hire Goods beyond fair wear and tear and continues to pay Rental Charges until completion.

12.2 Lost, stolen, or irreparably damaged Hire Goods incur replacement costs (new for old), less insurance proceeds, plus ongoing Rental Charges until paid.

13. Quality of Products

13.1 The Supplier warrants that on Delivery, Products:

  • meet the Sale of Goods Act 1979 standard of satisfactory quality; and

  • are fit for any notified purpose, as confirmed in writing.

13.2 Claims for defects must be made in writing within seven days of Delivery, and the Supplier given opportunity to inspect.

13.3 The warranty excludes defects from misuse, unauthorized modifications, or failure to follow instructions.

13.4 Remedies for valid claims are limited to repair, replacement, or refund at the pro rata Contract rate.

14. Termination

14.1 The Supplier may terminate or suspend the Contract if the Customer:

  • fails to pay or remediate a breach within seven days;

  • provides false information;

  • enters insolvency proceedings;

  • encumbers Hire Goods; or

  • appears unable to meet debts.

14.2 Upon such events, the Supplier may repossess goods, stop Services, suspend Deliveries, and require immediate payment of all sums due.

14.3 Repossession does not waive the Supplier’s rights to damages or outstanding monies.

14.4 On termination, the Customer must return or make goods available and pay all arrears.

15. Warranty

15.1 The Supplier warrants Hire Goods, Products, and Services to match the specification and be free from major defects for 12 months from Delivery, subject to:

  • return of defective items;

  • full payment by due dates;

  • no continued use after defect awareness;

  • exclusion for wind damage to fencing;

  • the Customer giving the Supplier opportunity to remedy issues;

  • insurer subrogation rights waived.

15.2 Third‑party parts carry only the original manufacturer’s warranty.

15.3 Remedies under this warranty are repair, replacement, or refund, at the Supplier’s discretion.

16. Limitations of Liability

16.1 All implied terms are excluded, except those that cannot be lawfully excluded (e.g., death or personal injury from negligence).

16.2 The Supplier is not liable for:

  • loss of profits;

  • loss of goodwill;

  • pure economic loss;

  • business interruption;

  • indirect or consequential losses.

16.3 Each exclusion applies separately to liability in contract, tort, or statutory duty.

16.4 Statutory consumer rights remain unaffected.

16.5 The Supplier’s total liability is capped at the Contract value plus 25%.

16.6 If this cap is unenforceable, liability is limited to the Supplier’s public/products liability insurance limit.

16.7 The Customer indemnifies the Supplier for any losses arising from breaches by the Customer or its representatives.

16.8 The Supplier has no liability if the Customer fails to pay by the due date.

17. Force Majeure:

  • If a supplier faces an event beyond their control (like natural disasters, war, strikes, power outages, etc.), they may suspend delivery, apportion stocks, or terminate the contract without liability for any resulting loss or damage.

18. General Terms:

  • The customer must act in the course of trade, not as a consumer.

  • The customer cannot transfer rights or obligations without written consent from the supplier.

  • If a contract condition is found invalid, other conditions remain enforceable.

  • The supplier may assign the contract, but the customer needs written consent for assignment.

  • The contract is governed by English law, and disputes are subject to English courts.

19. Advice in Connection with Hire Goods, Products, and Services:

  • Any advice given by the supplier is at the customer's risk unless confirmed in writing by an authorized officer.

  • The supplier doesn't guarantee results from any advice that isn’t confirmed in writing.

  • The customer is advised to seek independent advice before relying on any unconfirmed recommendations.

20. Communications:

  • Communications should be in writing and delivered either by hand or pre-paid first class post.

  • The supplier and customer must notify each other about any address changes.

  • Communications are deemed received after two days if sent by post, or the day of delivery if sent by hand.

21. Change of Status:

  • The customer must inform the supplier of any material changes, like changes in name, business status, or control. The supplier may terminate the contract if such changes occur.

22. Confidentiality:

  • The customer must keep the supplier’s confidential information secure and only share it with those who need to know for contract performance.

  • Confidentiality obligations don’t apply if the information is required by law, known to the customer before the contract, obtained from a third party, or in the public domain.

  • The confidentiality obligations continue even after the contract is terminated.

Finally, the declaration indicates the customer has read, understood, and agreed to the terms and conditions outlined above.